Terms of Service and Data Privacy Policy for 212GIGS.com
Last Updated: September 02, 2025
Introduction
Welcome to 212GIGS.com (“212GIGS,” “the Platform,” “we,” “us,” or “our”). 212GIGS connects people seeking services (clients) with independent providers (freelancers) in various creative industries. We value your privacy and are committed to protecting your personal information. This Terms of Service and Data Privacy Policy (“Policy”) explains how we collect, use, share, and protect your information when you use our Platform and describes your rights and obligations.
By accessing or using the Platform, you agree to be bound by this Policy and our other posted policies. If you do not agree with any portion of this Policy, please do not use our Platform.
1. Information We Collect
1.1. Information You Provide
• Account Information: When you create an account, we collect your name, email address, phone number, username, profile information, and password. If you register using a third-party social media or authentication provider, we may receive information from that provider as permitted by their terms.
• Gig Listings and Content: Information related to the services you offer or seek, including descriptions, pricing, and files you upload. Content you post in forums, messages, or chats may also be collected.
• Payments and Financial Data: To process payments, we collect billing and payout details such as partial credit card numbers, payment tokens, and tax-related information. We never store your full financial account details on our servers; payment processing is handled through secure third-party processors.
• Communications: Records of communications between you and other users or us (including emails, support tickets, and chat messages) are stored to facilitate transactions and resolve disputes.
1.2. Information Collected Automatically
• Usage Data: We collect information about your use of the Platform, including pages visited, time spent on pages, features used, search queries, clicks, and actions taken.
• Device and Log Data: When you access our Platform, we automatically collect data such as your IP address, browser type, operating system, device identifiers, the date and time of each request, and referral URL.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your user experience, perform analytics, provide targeted advertisements, and remember your preferences. You may disable cookies in your browser settings, but this may affect the functionality of the Platform.
1.3. Information from Third Parties
• Analytics Providers: We use third-party analytics services (e.g., Google Analytics) to collect and analyze usage data. These providers may combine your information with data they have collected across other websites and services.
• Payment Processors: When you make or receive payments through the Platform, our payment processors collect and process your payment information. This information is shared with us and used to verify transactions and fulfill financial obligations.
• Social Media: If you choose to link or share your profile with social media platforms, we may receive profile information, friends lists, or other social signals according to your privacy settings on those platforms.
2. How We Use Your Information
We use the information we collect to:
• Provide and Improve the Platform: Facilitate connections between clients and freelancers, process transactions, deliver gigs, and improve user experience.
• Communicate with You: Respond to inquiries, provide support, send transactional notifications, and deliver marketing communications (with your consent).
• Personalize Services: Recommend gigs or talents, display targeted ads, and present customized content based on your preferences and behavior.
• Prevent Fraud and Ensure Security: Detect and prevent fraudulent, illegal, or unauthorized activities, protect the safety and security of users, investigate complaints or breaches, and enforce our terms.
• Comply with Legal Obligations: Fulfill any legal requirements (e.g., tax reporting, data disclosures under valid subpoenas) and enforce our rights.
3. How We Share Your Information
We do not sell your personal information. We may share your information as follows:
• With Other Users: Your public profile information, gig listings, and reviews are visible to other users. If you communicate with another user, we share your contact details and order-related information.
• Service Providers: We share data with vendors who perform services on our behalf, such as payment processing, hosting, analytics, advertising, and customer support. These providers must adhere to strict confidentiality and data protection requirements.
• Legal and Law Enforcement: We may disclose your information as required by law or when necessary to protect our rights, comply with court orders, or respond to valid requests from authorities.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
4. Cookies and Tracking
We use cookies and similar technologies to personalize your experience, remember your preferences, analyze traffic patterns, and deliver targeted ads. Cookies are small text files stored on your device. You may block cookies in your browser settings, but certain features of the Platform may not function properly. We use third-party analytics services that may collect information across different devices and platforms.
5. Data Security
We maintain industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure payment processing, and restricted access to data. Nevertheless, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and enable two-factor authentication where available.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you close your account, we may keep certain information for legal or record-keeping purposes.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
• Access and Correction: You can view and update your personal information through your account settings.
• Data Portability: You may request a copy of your personal data in a machine-readable format.
• Deletion: You can request deletion of your information, subject to legal and contractual obligations.
• Opt-Out of Marketing: You can opt out of receiving marketing communications by following the instructions in those messages or adjusting your account settings.
• Cookie Preferences: You can manage cookie settings through your browser.
We will respond to your requests in accordance with applicable laws and regulations.
8. Children’s Privacy
Our Platform is intended for use by adults and is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.
9. User Responsibilities
You are responsible for keeping your account credentials confidential and for all activities that occur under your account. Do not share sensitive personal or payment information through messaging features. Use caution when interacting with others and when posting content. Report suspicious activities or content that violates our policies.
10. Updates to This Policy
We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you by email or through a notice on our Platform if we make material changes. Your continued use of the Platform after an update constitutes your acceptance of the changes. We encourage you to review this Policy periodically.
11. Contact Us
If you have any questions or concerns about this Policy, our data practices, or your rights, please contact us at:
Email: privacy@212gigs.com
Mail: 212GIGS Privacy Team, 123 Main Street, Atlanta, GA 30301, USA
By using 212GIGS.com, you acknowledge that you have read, understood, and agree to be bound by this Policy.
